[rt-users] RT::Authen::ExternalAuth

Kevin Falcone falcone at bestpractical.com
Fri Aug 6 15:42:33 EDT 2010

On Fri, Aug 06, 2010 at 03:30:17PM -0400, testwreq wreq wrote:
>    I was able to install it manually.
>    I have setup RT_SitConfig.pm file. ExternalAuth does land on the login page to RT, but when I
>    put my Active Directory username/password in there, it does not authenticate. It gave me the
>    below error
>    [Fri Aug 6 18:49:57 2010] [critical]: RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj Can't
>    (/data/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:467)
>    [Fri Aug 6 18:49:57 2010] [error]: FAILED LOGIN for vibha from
>    (/data/rt3/share/html/autohandler:268)
>    It is pointing to LDAP.pm. Do you think I have to change anything there?

Your username/password don't work
Try logging in using the commandline ldapsearch tool, when that works,
RT-Authen-ExternalAuth should work with the same username/pass

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100806/7e7f7051/attachment.sig>

More information about the rt-users mailing list