falcone at bestpractical.com
Fri Aug 6 15:42:33 EDT 2010
On Fri, Aug 06, 2010 at 03:30:17PM -0400, testwreq wreq wrote:
> I was able to install it manually.
> I have setup RT_SitConfig.pm file. ExternalAuth does land on the login page to RT, but when I
> put my Active Directory username/password in there, it does not authenticate. It gave me the
> below error
> [Fri Aug 6 18:49:57 2010] [critical]: RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj Can't
> bind: LDAP_INVALID_CREDENTIALS 49
> [Fri Aug 6 18:49:57 2010] [error]: FAILED LOGIN for vibha from 126.96.36.199
> It is pointing to LDAP.pm. Do you think I have to change anything there?
Your username/password don't work
Try logging in using the commandline ldapsearch tool, when that works,
RT-Authen-ExternalAuth should work with the same username/pass
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