[rt-users] RT 3.8.2 > 3.8.8

[Kevin Falcone]

On Mon, Aug 09, 2010 at 09:27:14AM -0600, Chance Newkirk wrote:
>  I am honestly not certain what the root cause of this is, but here is

Usually this means you changed your $Organization config variable

> a quick and dirty trick for displaying the non-broken reminders and
> skipping the ones where TicketObj can't be retrieved:

This looks similar to 4313c4b943e7b6c365ee46bcf9d353e91f1bd1a4 which
has been applied to 3.8-trunk

> 
> --- /opt/rt3/share/html/Elements/MyReminders	2010-08-09 08:21:30.000000000 -0700
> +++ /opt/rt3/local/html/Elements/MyReminders	2010-08-09 08:24:38.000000000 -0700
> @@ -55,6 +55,7 @@
>  % $i++;
>  % if ($reminder->RefersTo->First) {
>  % my $ticket= $reminder->RefersTo->First->TargetObj;
> +% if ( $ticket ) {
>  <tr class="<%$i%2 ? 'evenline' : 'oddline'%>"><td><a
> href="<%RT->Config->Get('WebPath')%>/Ticket/Display.html?id=<%$ticket->id%>"><%$reminder->Subject%></a><br
> />
>  <blockquote>
>  #<%$ticket->id%>: <%$ticket->Subject%><br />
> @@ -62,6 +63,7 @@
>  </blockquote>
>  </td>
>  </tr>
> +% }
>  % }}
>  </table>
>  </&>
> 
>  I recommend copying your MyReminders element to your local tree and
> applying the above patch to see if this might be an acceptable
> workaround for you.
> 
>  HTH,
> 
>  -Chance
> 
> 
> On Wed, Aug 4, 2010 at 8:05 AM, Jim Tambling
> <Jim.Tambling at datatote.co.uk> wrote:
> > I have upgraded from 3.8.2. to 3.8.8 without a hitch, apart from seeing the
> > following line at the bottom of my home page:
> >
> >
> >
> > “Can't call method "id" on an undefined value at
> > /opt/rt3/share/html/Elements/MyReminders line 58.”
> >
> >
> >
> > And there is no logo. If I remove “MyReminders” from the RT at a glance
> > page, the linbe disappears and the logo returns. Adding MyReminders back to
> > the RT at a glance page returns the error and takes away the logo.
> >
> >
> >
> > Any ideas?
> >
> >
> >
> > Regards, Jim
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
> >
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
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