[rt-users] How to limit a scrip per queue

Torsten Brumm torsten.brumm at googlemail.com
Wed Aug 11 12:34:42 EDT 2010

Hi John,
there are several methods, first (and most painfull) is to deactivate all
global scrips and define all again on queue level, second and my preferred
is Dirk Papes HideGlobalScrips (Search inside the wiki) this is running nice
under RT 3.6.x for RT 3.8.x you can find at github (
http://github.com/tbrumm/RT-Extension-QueueDeactivatedScrips) the same
solution ported to 3.8

2010/8/11 John BORIS <jboris at adphila.org>

> Is there a way to limit one of the default scrips to not to act on a
> queue? There are two default scrips that act on ticket creation.  #4 and
> #5.  At least I think they are defaults as I don't remember creating
> these since they don't have a description.  I would like to disable one
> of them as it is redundant.
> Also along those lines if you want a global script to work for all
> queues except maybe a few is there a way to add that condition?
> All pointers to the Wiki or docs will be accepted.
> I am using RT 3.6.6
> John J. Boris, Sr.
> JEN-A-SyS Administrator
> Archdiocese of Philadelphia
> "Remember! That light at the end of the tunnel
> Just might be the headlight of an oncoming train!"
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!


Torsten Brumm

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