[rt-users] Creating Callbacks

Jim Tambling Jim.Tambling at datatote.co.uk
Mon Aug 16 11:13:34 EDT 2010

I want to make the "Time Worked" field a mandatory one with each ticket
update. I believe this can be achieved through callbacks. The problem I
have is that my perl foo is very limited. I was thinking of using the
MandatorySubject plugin as a starting point for my own callback
(hacking at it till it works) but not wanting to re-invent the wheel I
was wondering if anyone already has something like this in their rt
instance, or if someone is willing to lend a hand with it.
Regards, Jim
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100816/49f1c11d/attachment.htm>

More information about the rt-users mailing list