[rt-users] Need to read a ticket content

[Konstantin Khomoutov]

On Mon, Aug 23, 2010 at 03:27:05PM +0200, Marco.deSousa at billag.com wrote:

> i need to read the ticket content in my script.
> 
> If i have a ticket, is there a way to read the content,
> an put it into a var?
> 
> my $ticketContent = $self->TicketObj-> ...some code to get the content...
The "content" is a rather vague term in fact.
The process of gathering full history of a ticket is described in
http://wiki.bestpractical.com/view/AddTicketHistoryToMail