[rt-users] Add resolution comment to mail

Steven Platt Steven.Platt at hpa.org.uk
Wed Aug 25 08:11:26 EDT 2010


Hi,

I would like to include the text of the resolution comment in an email
template. Is this still the recommended method?

http://wiki.bestpractical.com/view/AddLastCommentToMail

We're using RT v3.6.2 ... old I know but functional for our needs, so
far.

Thanks

Steve

Dr Steven Platt
Bioinformatician
Health Protection Agency
London
-----------------------------------------
**************************************************************************
The information contained in the EMail and any attachments is
confidential and intended solely and for the attention and use of
the named addressee(s). It may not be disclosed to any other person
without the express authority of the HPA, or the intended
recipient, or both. If you are not the intended recipient, you must
not disclose, copy, distribute or retain this message or any part
of it. This footnote also confirms that this EMail has been swept
for computer viruses, but please re-sweep any attachments before
opening or saving. HTTP://www.HPA.org.uk
**************************************************************************



More information about the rt-users mailing list