[rt-users] Add resolution comment to mail

Steven Platt Steven.Platt at hpa.org.uk
Wed Aug 25 08:11:26 EDT 2010


I would like to include the text of the resolution comment in an email
template. Is this still the recommended method?


We're using RT v3.6.2 ... old I know but functional for our needs, so



Dr Steven Platt
Health Protection Agency
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