[rt-users] Change Update Type default

Max McGrath mmcgrath at carthage.edu
Wed Aug 25 11:17:47 EDT 2010

Hi all -

Looking for a way to change the default on Update.html.

Currently it is set to *Comments (Not sent to requestors)* but I'd like the
default to be *Reply to requestors*.

I found the code in Update.html and I reversed the two options, but that
just changes the positioning within the drop down box.

I'd like reply to be there by default so we don't have to use the drop down
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
mmcgrath at carthage.edu
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