[rt-users] Extensions

Michael Finn mfinn at nbutexas.com
Wed Aug 25 14:01:44 EDT 2010

First thing I always check on multiple extensions is whether they are all in the same "Set(@Plugins, ...)" line in the RT_SiteConfig.pm file.  Multiple Set Plugins lines will override rather than append.


From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Torsten Brumm
Sent: Wednesday, August 25, 2010 11:49 AM
To: Sysadmin
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Extensions

Which version you installed from QueueDeactivatedScrp? The one from github?
2010/8/25 Sysadmin <Sysadmin at ruralnetwork.net<mailto:Sysadmin at ruralnetwork.net>>
Is there an Extension compatibility list around. I recently installed the QueueDeactivatedScrip which work very well, then installed the EmailCompletion extention which also works well only to find that my QueueDeactivatedScrip no longer worked. I there anyway of determining compatibility between extensions?  or is it mostly trial and error? How do troubleshoot a broken Extension?


System Admin

Running RT 3.8.7

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!


Torsten Brumm

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