[rt-users] RT::Action not found after upgrade 3.8.2 -> 3.8.8

Kevin Falcone falcone at bestpractical.com
Mon Aug 30 11:18:28 EDT 2010

On Mon, Aug 30, 2010 at 12:16:09PM +0200, Benno Overeinder wrote:
> Hi,
> On 8/27/10 7:00 PM, Kevin Falcone wrote:
> > On Thu, Aug 26, 2010 at 04:31:30PM +0200, Benno Overeinder wrote:
> >> I haven't the original email thread to reply to, but this might be
> >> valuable to the email list.
> >>
> >> The change Ruslan proposed works for me.  I had the same problem here,
> >> but after the change in webmux.pl, apache started again.
> > 
> > You should still go find the Scrip where you picked a Null action and
> > either delete it or pick a proper action.
> Sorry, thought the patch was a solution.  :-)

No, the patch bandaids over the fact that you created an invalid
Scrip.  3.8.9 will make it harder for you to make that mistake.

> I upgraded RT from 3.8.6 to 3.8.8 using FreeBSD ports.  The RT 3.8.6
> installation worked without problems.  After the upgrade to 3.8.8, the
> Apache httpd continued to run without errors.  Only after restarting
> Apache, the httpd stopped because of the "Require of RT::Action::
> failed." error.
> I haven't changed anything in between, and have no idea where to start
> looking for the script that picked a Null action.  Is there a hint to
> easily debug RT?  From the error messages in the httpd-error.log I
> couldn't figure exactly which script is triggering this error on startup.

Select * from Scrips where ScripAction = 0;

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