[rt-users] how to get timestamp for CFs in RT

[Kenneth Crocker]

Kevin,

While you guys are working on it, could you look at the possibility of being
able to format those CF date fields the same way we format other RT dates?
Like dropping the time completely, etc. like we have available in
Preferences. We can't really see a need for those time fields in reports and
having to modify them in Excel column after column is a pain. Being able to
drop them would be especially convenient for us, anyway.

Kenn
LBNL

On Mon, Aug 30, 2010 at 8:14 AM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Mon, Aug 30, 2010 at 04:35:02AM -0400, Rahul Chaturvedi wrote:
> >    Hi,
> >
> >    I am using RT 3.8.8 with postgres 8.4.4 on slackware 13.1. Recently i
> have applied a patch to
> >    rt "RT_Date_CustomField-3.8.8.patch" to created date CFs in RT. My
> time zone is UTC
> >    "Set($Timezone , 'US/Eastern')"
>
> That patch is best described as 'experimental'
> There was a lot more work done with it on 3.9-trunk, but I don't know
> if you would be able to backport that to a 3.8 release
>
> -kevin
>
> >    Now my CFs are populated with the date but with no timestamp (
> 2010-08-30 00:00:00). My CFs
> >    should show these values. I have checked the steps to be followed in
> "timezones_in_charts.pod"
> >    but didn't work.
> >
> >    Please let me know if there fix for the same.
> >
> >    --
>
> >
> > RT Training in Washington DC, USA on Oct 25 & 26 2010
> > Last one this year -- Learn how to get the most out of RT!
>
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
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