[rt-users] Wiki redux

[Kevin Falcone]

On Mon, Aug 30, 2010 at 09:46:06AM -0600, Thierry Thelliez wrote:
> Hello,
> 
> I just found this link
> http://wiki.bestpractical.com/view/Spreadsheet+RequestorDetails
> 
> Interesting but it appears to not work with rt-3.8.7.  I am not very
> familiar with the RT versions. What would be needed to port it?
> 
> Here is the error:
> 
> Failed to find Requestors->UserMembersObj->First->RealName - Can't
> call method "RealName" on an undefined value at (eval 4559) line 1.

My assumption is you have a ticket without requestors and that the
original code is fragile

-kevin

> Stack:
>   [(eval 4559):1]
>   [/opt/rt3/bin/../lib/RT/Interface/Web.pm:320]
>   [/opt/rt3/bin/../lib/RT/Interface/Web.pm:224]
>   [/opt/rt3/share/html/autohandler:53]
> 
> 
> 
> Thanks,
> Thierry Thelliez
> 
> 
> On Fri, Jul 17, 2009 at 11:13 AM, Jerrad Pierce
> <jpierce at cambridgeenergyalliance.org> wrote:
> > I've added a couple of interesting tidbits to the wiki today that
> > might be useful for some of you:
> >
> > http://wiki.bestpractical.com/view/Spreadsheet+RequestorDetails
> > http://wiki.bestpractical.com/view/ForkTemplate
> > http://wiki.bestpractical.com/view/MailingListIntegration
> >
> > Also, Ruslan has created http://wiki.bestpractical.com/view/RT4WishList
> >
> > P.S. Wouldn't it be kind of nice if there were a periodic message to
> > the list with info akin to
> > http://wiki.bestpractical.com/recent/additions ?
> >
> > --
> > Cambridge Energy Alliance: Save money. Save the planet.
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sales at bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
> >
> 
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
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