falcone at bestpractical.com
Wed Dec 1 12:20:36 EST 2010
On Wed, Dec 01, 2010 at 02:31:20PM +0000, Joshua A. Fiske - jfiske wrote:
> Hi folks,
> I'm trying to get RT::Extension::Nagios to work properly with my RT installation. I'm running
> RT-3.8.8 on Centos 5.5 and all other functions are working as expected.
> To setup this extension, I've created a new queue named Nagios and have notifications from
> Nagios sent to that queue's email address. Tickets are created, but are not merged or
> auto-closed on RECOVERY notification. I have added the following to my RT_SiteConfig.pm:
> Set($NagiosMergeTickets , 1);
> Set(@Plugins, qw(RT::Extension::MobileUI), qw(RT::Extension::Gravatar),
> Am I missing something simple? Does anyone else have this plugin working?
Ensure that the scrip that this extension sets up (ie. that you ran
Check perldoc lib/RT/Extension/Nagios.pm and ensure that your ticket
subjects match the regular expression that the module is using
And what do your logs say?
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