[rt-users] want 'metoo' effect in mailings

[Brian Hill]

  I found it in the site config file. I'm so tuned into doing everything 
through the interface and sorta 'forgot' about the config file.

     # By default, RT doesn't notify the person who performs an update, 
as they
     # already know what they've done. If you'd like to change this 
behaviour,
     # Set $NotifyActor to 1

     Set($NotifyActor, 1);

Brian

On 12/3/10 8:15 PM, Brian Hill wrote:
> Hi Jesse,
>
> The site-wide setting would be fine, but where would that be?
>
> I am still using 3.6.10.
>
> Brian
>
> On 12/03/2010 07:18 PM, Jesse Vincent wrote:
>>
>>
>> On Fri, Dec 03, 2010 at 07:11:24PM -0800, Brian Hill wrote:
>>> Hello,
>>>
>>> I'd like to be copied on all email generated by my ticket actions.
>>> It seems that the default is to not copy the user adding comments,
>>> changing status, etc..
>>>
>>> I've searched through the RT interface and through the rt-users
>>> mailing list but haven't found a single reference to that.
>>>
>>> Is there a way to enable that behavior? Am I missing something?
>> It's in Preferences on (very) recent 3.8 releases. Before that, it 
>> was a site-wide setting.
>>
>>> Thanks!
>>>
>>> Brian