[rt-users] "Can you make it act like a time card system?"
ggreene at minervanetworks.com
Mon Dec 6 18:09:16 EST 2010
On 6/12/10 1:49 PM, "RAT" <robert3t at netzero.net> wrote:
> We are nearly finished with a new RT deployment but the request was made to be
> able to print out reports for each user for each day showing hours worked and
> where there are gaps (I know *sigh*). I didn't see any reports or extensions
> that exactly fit the bill. Does anyone have any ideas?
> Robert Threet
> Moms Asked to Return to School
> Grant Funding May Be Available to Those That Qualify.
My best guess would be to use a script that either uses the REST API to get
the info from the DB, or reads directly from the DB to get the ticket work
time and then output a pretty HTML report per user, which is linked off a
roster, or some-such.
Gary L. Greene, Jr.
Minerva Networks, Inc.
Cell: (650) 704-6633
Office: (408) 240-1239
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