[rt-users] Tracking down rogue dashboard subscriptions

Francis L Fabrizio fabrizio at uab.edu
Fri Dec 17 11:42:53 EST 2010


To first answer Kevin's question, yep that's the only record that is returned when doing select * from Attributes where Name = 'Subscription';

The crontab entry is:

0 * * * * /usr/local/rt/sbin/rt-email-dashboards

Thanks,
Fran

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Shawn M Moore
> Sent: Thursday, December 16, 2010 11:20 AM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Tracking down rogue dashboard subscriptions
> 
> On 10/12/16 11:29, Francis L Fabrizio wrote:
> > Content of attribute #91: $VAR1 = {
> >            'ContentType' =>  'storable',
> >            'Content' =>  {
> >                           'Frequency' =>  'never',
> >                           'Recipient' =>  '',
> >                           'DashboardId' =>  '70',
> >                           'Hour' =>  '06:00',
> >                           'Dom' =>  '1',
> >                           'Rows' =>  '0',
> >                           'Fow' =>  '1',
> >                           'Counter' =>  24,
> >                           'Dow' =>  'Monday'
> >                         },
> >            'Description' =>  'Subscription to dashboard 70',
> >            'Name' =>  'Subscription',
> >            'ObjectId' =>  '52',
> >            'ObjectType' =>  'RT::User'
> >          };
> 
> That looks correct, rt-email-dashboards should be skipping the
> subscription if the frequency is "never". Hm. Can you produce the
> crontab entry for rt-email-dashboards? Perhaps it mistakenly has --all
> in its options, which always issues mail for dashboard subscriptions
> regardless of their frequency.
> 
> Shawn


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