[rt-users] RT::Authen::ExternalAuth - LDAP Accounts Not Shown in Users List

Kevin Falcone falcone at bestpractical.com
Wed Dec 29 17:31:38 EST 2010


On Wed, Dec 29, 2010 at 02:18:01PM -0800, Lee Hughes wrote:
> I have the latest RT::Authen::ExternalAuth installed and working
> with RT 3.8.8. I can log in as a user in our LDAP directory, and a
> corresponding record is created in the users table in the rt3
> database (Postgres 9). But when I log in as root and try to add that
> user to a new group, it lists only Enoch Root in the Users list
> under Add Members.

Those users are unprivileged by default, search for them

> Not sure if it's relevant but when I log in with the LDAP account I
> see this error in syslog:
> 
> RT: DBD::Pg::db selectall_hashref failed: ERROR:  column "disabled"
> does not exist at character 13 (/usr/local/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:279)

sounds like you left the default dbi example config in place, rather
than only enabling the ldap config.

-kevin
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