[rt-users] PErl question for RT Status values

[Joop van de Wege]

Ken Crocker wrote:
> To list,
> 
> In the past (3.6.4) I was able to add a couple values for my @active 
> ticket statuses by modifying the RT_SiteCOnfig.pm values thus:
> 
> @ActiveStatus = ('new', 'open', 'pending QA', 'QA approvd', 'stalled') 
> unless @ActiveStatus;
> 
> Now, with the more stringent syntax, I have this:
> 
> Set(@ActiveStatus, (qw(''new' 'open' 'pending QA' 'QA approvd' 'stalled')));
> 
> The problem is that the single quotes end up as part of the value. I 
> can't just remove them because I need to protect the integreity of two 
> values that include an embedded space ('pending QA' and 'QA approvd').
Did you try to use double quotes?, like
Set(@ActiveStatus, (qw("'new' 'open' 'pending QA' 'QA approvd' 
'stalled'")));


Regards,

Joop