[rt-users] On Ticket Create set Status to OPEN
Kevin Falcone
falcone at bestpractical.com
Tue Feb 2 17:34:51 EST 2010
On Tue, Feb 02, 2010 at 01:25:20PM -0800, Michael Neuschafer wrote:
> Does anybody know of a script or callbacks that can do this, when creating a ticket the status
> it automatically set to open?
Just look at the default On Correspond Open Tickets scrip and
make one that runs On Create
-kevin
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