[rt-users] Asset Tracker error group rt3 doesnt exist.

[Michael Neuschafer]

This is what I get when I try to make test:

 

root at vmsvr13:~/1.2.4b1# ./configure --with-rt-home=/opt/rt3
--with-rt-local=/opt/rt3 --with-rt-localhtml=/opt/rt3/share/html
--with-db-rtuser=wibble --with-rt-group=rt3

checking for a BSD-compatible install... /usr/bin/install -c

checking for perl... /usr/bin/perl

configure: creating ./config.status

config.status: creating Makefile

config.status: creating sbin/at-setup-database

config.status: creating sbin/at_factory

config.status: creating
etc/AssetTracker/upgrade/1.2.0/AT-1.0.x-to-1.2.0.pl

config.status: creating
etc/AssetTracker/upgrade/1.2.3/AT-1.2.0-to-1.2.3.pl

config.status: creating lib/RTx/AssetTracker.pm

root at vmsvr13:~/1.2.4b1# make test

/usr/bin/perl -Ilib -I/opt/rt3/lib -I/opt/rt3/lib lib/t/00smoke.t

ok 1

[Wed Feb  3 17:42:31 2010] [crit]: Can't locate
RT/Extension/PriorityAsString.pm in @INC (@INC contains: lib
/opt/rt3/lib /etc/perl /usr/local/lib/perl/5.10.0
/usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at
/opt/rt3/lib/RT.pm line 627. (/opt/rt3/lib/RT.pm:377)

Can't locate RT/Extension/PriorityAsString.pm in @INC (@INC contains:
lib /opt/rt3/lib /etc/perl /usr/local/lib/perl/5.10.0
/usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at
/opt/rt3/lib/RT.pm line 627.

1..1

# Looks like your test exited with 255 just after 1.

make: *** [test] Error 255

 

Michael Neuschafer

PC Support Specialist

National Stores Inc.

(310) 436 - 2150

 

From: Joop [mailto:JoopvandeWege at mococo.nl] 
Sent: Tuesday, February 02, 2010 11:27 PM
To: Michael Neuschafer
Cc: RT-Users at lists.bestpractical.com
Subject: Re: [rt-users] Asset Tracker error group rt3 doesnt exist.

 

Michael Neuschafer wrote: 

Im trying to install Asset tracker and when I run the ./configure
command I get group rt and rt3 not found.  Not sure what to do.  Is it
perl that cant find my rt3?

Just run:
./configure --help

and then give --with-rt-group and --with-rt-owner the correct RT
entries. If you don't specify anyting AT will default to rt:rt which in
your environment isn't true.

Regards,

Joop



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