[rt-users] Charts not showing up in 3.8.7

Emmanuel Lacour elacour at easter-eggs.com
Sat Feb 6 03:07:46 EST 2010


On Fri, Feb 05, 2010 at 12:06:35PM -0800, Ken Crocker wrote:
> To list,
> 
> Our testing of 3.8.7 is working nicely, with only a few bugs. We noticed 
> that although th Query works well with Custom FIelds, etc. we can't get 
> a pie or bar chart to show. We thought those were automatically included 
> in the RT download. Is there an extension we need to install? Our 
> RT_SiteConfig.pm Plugin look slike this "Set(@Plugins,(qw(RTx::Calendar 
> RT::Authen::ExternalAuth)));". Is the graph ability installed and we 
> just need to put something in the plugin?
> 

Those graphs needs GD::Graph perl module. RT should warns you if you ran
"./configure --enable-gd". You can just install this perl module now and
restart your webserver, graphs should be there.

There is also another kind of graphs to show tickets dependencies (see
graph link on top rights of "links" box in a ticket display page). Those
kind of graphs require Graphviz perl support (see ./configure
--enable-graphviz).




More information about the rt-users mailing list