[rt-users] Emails saved as HTML

Peter Barton PBarton at iesi.com
Wed Feb 10 09:38:38 EST 2010


It seems that every ticket that is opened on my new installation of
3.8.6 is being saved as HTML code.  I can view the body of the message
from the web interface, but if the email is to large it saves it as an
attachment and when I open that attachment it is unreadable due to the
HTML code.  Is there a setting that I am missing telling RT to save as
plain text or something like that?

 

Thanks,

 

----------

Peter Barton

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100210/a7bc84b5/attachment.htm>


More information about the rt-users mailing list