[rt-users] Force Owner Change more than once on a ticket

Jonathan Rummel jrummel at imapp.com
Thu Feb 11 10:18:18 EST 2010


Hi all,

I have 2 scrips written that change the owner of the current ticket based on
a Select One CF.

When the first owner (Frank) selects 'Yes', the scrip correctly forcibly
changes the owner to the next in line (Christy).

However, whenever Christy selects 'Yes', and the scrip tries to execute, it
just freezes.

This happens every time no matter the owner.  Both scrips are identical
(except for the owner it's forcibly changing to).

Does anyone have any experience trying to forcibly change an owner of a
ticket more than once?  Why is this not working?

Thanks!
Jonathan
-- 
View this message in context: http://old.nabble.com/Force-Owner-Change-more-than-once-on-a-ticket-tp27547530p27547530.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.




More information about the rt-users mailing list