[rt-users] Adding another extension

Ken Crocker kfcrocker at lbl.gov
Tue Feb 16 12:22:06 EST 2010


Emmanuel,

Thanks. Got it. It's up and runnning.

Kenn
LBNL

On 2/12/2010 10:42 PM, Emmanuel Lacour wrote:
> On Fri, Feb 12, 2010 at 01:32:25PM -0800, Ken Crocker wrote:
>   
>> To list,
>>
>> I finally have RT 3.8.7 up and running in our test environment. It's 
>> GREAT! I didn't install ALL the extensions, just RTx::Calendar and  
>> RT::Authen::ExternalAuth. I'm assuming the pie/bar chart capability is 
>> included in the vanilla install (I DID include it in the install 
>> configuration) and it works just fine. .
>> Now, I want to install the ability to run Gant charts to show ticket 
>> relationships. Am I correct that Graphviz is the correct extension? If 
>> so, will that affect the pie/bar chart ability and what do I need to do? 
>> Can I just run the install for the extension? What do I add to the Plugin?
>>
>>     
>
> This is not an RT extension, just a perl modules. Install perl module
> graphiz from cpan (or apt-get install libgraphviz-perl under debian),
> restart apache and your tickets relation ships graph should work.
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
> 2010 RT Training Sessions!
> San Francisco, CA, USA - Feb 22 & 23
> Dublin, Ireland - Mar 15 & 16
> Boston, MA, USA - April 5 & 6
> Washington DC, USA - Oct 25 & 26
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>
>   
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100216/4b715a09/attachment.htm>


More information about the rt-users mailing list