[rt-users] Creating one Article in more than one class

Kevin Falcone falcone at bestpractical.com
Fri Feb 19 10:31:36 EST 2010


On Fri, Feb 19, 2010 at 12:53:09PM -0200, Fernanda Martins wrote:
>    Can I create one article in more than one class on RTFM?

No, think of a Class like a Queue.  One Class per Article, one Queue
per Ticket.  

You want global topics I suspect.

-kevin
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