[rt-users] Creating one Article in more than one class
Kevin Falcone
falcone at bestpractical.com
Fri Feb 19 10:31:36 EST 2010
On Fri, Feb 19, 2010 at 12:53:09PM -0200, Fernanda Martins wrote:
> Can I create one article in more than one class on RTFM?
No, think of a Class like a Queue. One Class per Article, one Queue
per Ticket.
You want global topics I suspect.
-kevin
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