[rt-users] RT Slowdown showing correspondence form

[Mike Johnson]

Greetings all,

Recently I've noticed a significant slowdown is the correspondence form when clicking comments or reply.

The spot that takes a while is the bottom portion of the screen that shows who RT is going to communicate with through scrips.

I don't recall any scrips being added lately, but it takes about 2-4 seconds to finish loading the screen.

It's more of an annoyance, but why it's causing headaches is that if someone starts to type in the form, and hits spacebar, it reloads the page ... it took me a little while to realize that it was the page taking a while to load that was causing this...

Anyone have any thoughts as to why that bottom portion of the page takes longer than usual to load?

Thanks!


Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson at normed.ca
Technology assistance: email nosmhelpdesk at normed.ca 
Technology Emergency Contact (TEC) Mon-Fri, 8am to 5pm excluding stat holidays: 
Off campus toll free 1 (800) 461-8777, option 8, or locally either 
(705) 662-7120 or (807) 766-7500