[rt-users] Emails from my domain appearing in RT, emails from other domains being lost somewhere along the way

[Brumm, Torsten / Kuehne + Nagel / Ham MI-ID]

Configuration->Global->GroupRights > Grant CreateTicket Rights to Everybody 


Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne



-----Urspruengliche Nachricht-----
Von: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag von Colin O'Sullivan
Gesendet: Mittwoch, 13. Januar 2010 13:20
An: rt-users at lists.bestpractical.com
Betreff: Re: [rt-users] Emails from my domain appearing in RT,emails from other domains being lost somewhere along the way

I just got this message back from RT, so it's related to this:
"RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for your email."



2010/1/13 Colin O'Sullivan <colin at 4pm.ie>:
> Hi,
>
> I'm trying to get an instance of RT working, which was initially set 
> up by somebody else.
>
> I have a web form, which, when submitted, is sending its contents to 
> an email account, where emails are accessed by fetchmail and passed on 
> to rt-mailgate and into RT.
>
> All emails are successfully arriving from the web form into the email account.
>
> Currently it seems that only emails with a "from address" from my 
> domain are successfully being transferred on to RT. Emails from any 
> other domain are being fetched successfully by fetchmail but are not 
> appearing in RT.
>
> I'd appreciate any help in resolving this.
>
> Thank you
>
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