[rt-users] Another RT::Authen::ExternalAuth question

[Michael James]

Thanks, Bill. The database name is cashmgt and the table name is USERS, rather than table and column names. In any case, the table does exist.

Mike

>>> William Graboyes <william.graboyes at theportalgrp.com> 1/13/2010 5:30 PM >>>
Hi Mike,

Purely from a log file perspective, I know nothing about external auth, it
is saying that the column USERS doesn't exist in the table cachemgmt.  It
looks like it is trying to then recover gracefully, instead of puking all
over itself and refusing to allow you to log in.

Again purely from the Log File Perspective, I am sure that there are others
out there with a massive store of knowledge on external auth, that may help
you fix this one.

Thanks,
Bill

On Wed, Jan 13, 2010 at 2:20 PM, Michael James
<MJames at stonebridgebank.com>wrote:

> Hi, I see an error in my /var/log/messages file when I'm logging in to this
> instance of RT. Fresh install of RT 3.8.7 on SLES10 64-bit. What does this
> imply? The mysql database cashmgt exists and I can login with the default
> root credentials, I just don't how to interpret the message.
>
> Thanks, Mike
>
>
> Jan 13 17:04:41 rt384 RT: DBD::mysql::db selectall_hashref failed: Table
> 'cashmgt.USERS' doesn't exist at
> /opt/cashmgt/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm
> line 219, <DATA> line 514.
> (/opt/cashmgt/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:219)
> Jan 13 17:04:41 rt384 RT: Issuing rollback() for database handle being
> DESTROY'd without explicit disconnect() at
> /opt/cashmgt/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm
> line 219, <DATA> line 514.
> (/opt/cashmgt/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:219)
> Jan 13 17:04:41 rt384 RT: Successful login for root from 172.31.4.144
> (/opt/cashmgt/bin/../lib/RT/Interface/Web.pm:430)
>
>
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