[rt-users] rt-3.8.6 is already installed... Error code 1

Zach Boettner zachb at oxfordsuites.com
Mon Jan 18 13:03:13 EST 2010


Thanks so much to Matthew Seaman for all the technical instruction on how to
install RT! I really appreciate the help, Matthew, and have it up and
running, mostly, but do not know what I really did to get it finally
working.

Thanks again!

-Zach

-----Original Message-----
From: Matthew Seaman [mailto:m.seaman at infracaninophile.co.uk] 
Sent: Wednesday, January 06, 2010 12:40 AM
To: Zach Boettner
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] rt-3.8.6 is already installed... Error code 1

Zach Boettner wrote:
> Thanks for the detailed instructions, Matthew. I really appreciate it.
> However, my RT is still not quite working. Yes, mysql is running, I even
> have phpMyAdmin functional. I ran the following command, it created schema
> and populated tables, etc. perl rt-setup-database --action init --dba root
> --dba-password
> 
> Now I can uncomment PerlRequire /usr/local/bin/webmux.pl in my httpd.conf
> file without killing apache, but I still get the following page when I go
to
> http://myserver/rt/
> 
> You're almost there!
> You haven't yet configured your webserver to run RT. You appear to have
> installed RT's web interface correctly, but haven't yet configured your
web
> server to "run" the RT server which powers the web interface. The next
step
> is to edit your webserver's configuration file to instruct it to use RT's
> mod_perl, FastCGI or SpeedyCGI handler. If you need commercial support,
> please contact us at sales at bestpractical.com.
> 
> What must I do next? Below is my rt-specific code in my httpd.conf file.
Do
> I need to change something in my RT_SiteConfig.pm file???:
> 
> Alias /rt /usr/local/share/rt38/html
> 
>         <Directory "/usr/local/share/rt38/html">
>         Options Indexes FollowSymLinks
>         AllowOverride AuthConfig
>         Order deny,allow
>         </Directory>
> 
>         PerlRequire /usr/local/bin/webmux.pl
> 
> Thanks,

Heh.  I already answered that earlier in the thread.  Here:

http://www.gossamer-threads.com/lists/rt/users/91011#91011

	Cheers,

	Matthew

-- 
Dr Matthew J Seaman MA, D.Phil.                   7 Priory Courtyard
                                                  Flat 3
PGP: http://www.infracaninophile.co.uk/pgpkey     Ramsgate
                                                  Kent, CT11 9PW





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