[rt-users] Duplicated Mails in 3.8.7

[Sven Sternberger]

Hello!

MyConfig: rt3.8.7, mod_perl2, apache2.2.3, mysql, postfix, 
RHEL 5.3 (clone)

a user reported that he get from time to time mails twice. I
looked at it it and indeed he got mails from one correspondence
twice. In the Web-UI I can only see the second mail outgoing.

The two mails have different msg-ids, but the same scrip (#251) 
created them.

I looked into the rt logfiles and found that between the two
scrip executions this line appears:

>Jan 19 15:00:22 rt-sys-1 RT: Apache2::RequestIO::rflush: (103) Software
>caused connection abort
>at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 1020
>(/opt/rt3/bin/webmux.pl:168)

And it looks like afterwards the same scrips are called again:
>Jan 19 15:00:17 rt-sys-1 RT: Committing scrip #220 on txn #2387742 of
>ticket #327620 
>Jan 19 15:00:17 rt-sys-1 RT: Committing scrip #1 on txn #2387742 of
>ticket #327620 
>Jan 19 15:00:17 rt-sys-1 RT: Committing scrip #396 on txn #2387743 of
>ticket #327620 
>Jan 19 15:00:18 rt-sys-1 RT: Committing scrip #197 on txn #2387742 of
>ticket #327620 
>Jan 19 15:00:18 rt-sys-1 RT: Committing scrip #396 on txn #2387742 of
>ticket #327620 
>Jan 19 15:00:18 rt-sys-1 RT: Committing scrip #251 on txn #2387742 of
>ticket #327620 
>Jan 19 15:00:20 rt-sys-1 RT: Committing scrip #69 on txn #2387742 of
>ticket #327620 
>Jan 19 15:00:20 rt-sys-1 RT: Committing scrip #71 on txn #2387742 of
>ticket #327620 
>Jan 19 15:00:23 rt-sys-1 RT: Committing scrip #220 on txn #2387748 of
>ticket #327620 
>Jan 19 15:00:23 rt-sys-1 RT: Committing scrip #197 on txn #2387748 of
>ticket #327620 
>Jan 19 15:00:23 rt-sys-1 RT: Committing scrip #396 on txn #2387748 of
>ticket #327620 
>Jan 19 15:00:23 rt-sys-1 RT: Committing scrip #251 on txn #2387748 of
>ticket #327620 
>Jan 19 15:00:25 rt-sys-1 RT: Committing scrip #69 on txn #2387748 of
>ticket #327620 
>Jan 19 15:00:25 rt-sys-1 RT: Committing scrip #71 on txn #2387748 of
>ticket #327620 


best regards!

sven