[rt-users] Include mail header 'To' in the Ticket subject

Bruno Astier bastier at vdm.com
Thu Jan 21 11:07:24 EST 2010


Hi everybody,

 

I'm looking for way to include the 'To' mail header of the initial
request to the ticket subject

 

I was thinking about to use a scrip on CreateTicket with a user defined
action of that form :

$self->TicketObj->SetSubject (XXX.$self->TicketObj->Subject);

 

My question is what have I to put instead of XXX in order to get back
the 'To' mail header

 

 

Regards, Bruno.

 

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