[rt-users] Adding comment via REST interface

[Matt Adams]

We use RT::Client::REST to append comments to tickets as part of our 
Subversion integration.  Seems to work just fine.

Check out

http://blog.rot13.org/2008/09/request_tracker_subversion_svnweb_microblogging.html

for an example on how this might be done.  My only suggestion would be 
to extend the example by adding in additional error catching as shown in 
the RT::Client::REST documentation.


Cheers,

Matt
-- 
Matt Adams
Development & Network Services, Cypress Interactive
http://cypressinteractive.com, http://edsuite.com