[rt-users] Hide "The RT System itself" in History

[Kenneth Marshall]

On Tue, Jan 26, 2010 at 12:14:51PM -0800, Michael Neuschafer wrote:
> Is there a way to hide or not show in the RT history "The RT System
> itself" makes history look messy.
> 
>  
> 
> Thanks,
> 
>  
> 
> Michael Neuschafer
> 
> PC Support Specialist
> 
> National Stores Inc.
> 
> (310) 436 - 2150
> 
>  
Hi Michael,

Try something like:

http://wiki.bestpractical.com/view/HideTransactions

Cheers,
Ken