[rt-users] "one-time cc" on resolve
Christopher Ravnborg
christopher.ravnborg at gmail.com
Fri Jul 2 16:54:19 EDT 2010
Hi,
I'm trying resolve tickets with added one-time CC's.
Using a custom scrip with following:
Description: name of scrip
Condition: On Resolve
Action: Notify Other Reciepients
Template: templatename
Stage: Transaction Create
If i set a cc in the people tab, they will get an email using the custom
scrip.
If i set a one-time cc - they will not get this email.
Using 3.8.2.
What am i missing ?
/Christopher
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