[rt-users] Queue Watchers

[Patton, Brandon]

I'm running RT 3.8.7 and I've read about User Rights, Group Rights, Queue Rights, etc and cannot figure out how to allow a group of users (They belong to a group called IT) to be able to administer a queue and change watchers. I have granted the group all the queue rights allowed but cannot figure out how to get to the group to administer them. Seems the "root" login in the only user that can get to the queues. The other users don't have the menu links on the left.

Can anyone help me with this?

Thanks.

Brandon Patton, BS
Systems Administrator
ASPIRE Indiana
brandon.patton at ASPIREIndiana.org
765-641-8283

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