[rt-users] unable to open attachments

[Randy Paries]

On Thu, Jun 24, 2010 at 12:40 PM, slamp slamp <slackamp at gmail.com> wrote:
> Can't locate object method "mime_name" via package "Encode::XS" at
> /opt/rt387/share/html/Ticket/Attachment/dhandler line 78.
>
> rt 3.8.7
>
> there are no missing perl module deps. i do not see any errors in
> apache logs or rt logs.
>


I am getting the exact error:

Did you get anywhere with this?

I am using rt 3.8.8

thanks