[rt-users] Disable auto reply if user not in RT database

[Georghy]

Georghy a écrit :
> Hi everyone,
> I'm searching for a way to disable auto reply to user if they are not 
> in the RT DB
> I think I had to create a custom action to do it
> where can i get some info about custom condition/action how to do it 
> and what are the
> variable I can use ?
> I think I should modify the scrip "On Create Autoreply To Requestors"
> can you give me some tips ?
> thanks
>
Or is it possible to create user automaticaly or via an email send by 
Administrator with check box "Give acces to RT to this user" unchecked
The main goal is the user created will not have any response and cannot 
create ticket on RT via mail and cannot acces RT web page

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Cordialement / Greetings