[rt-users] RT 3.8.8 - Can a superuser reset a users password?

Jason Maderios jmaderios at kpu.net
Fri Jul 9 22:27:21 EDT 2010


RT 3.8.8 - Can a superuser reset a users password?Yes this got me too.  Supply the admin password....


From: Foggi, Nicola 
Sent: Friday, July 09, 2010 6:22 PM
To: rt-users at lists.bestpractical.com 
Subject: [rt-users] RT 3.8.8 - Can a superuser reset a users password?




Hey Everyone,

So under 3.8.8 you need to know the old password for the user.  If a user forgets the password, and an admin needs to reset it, it appears the admin has to also know the old password (as when i left it blank it told me to enter my current password).

Maybe i'm missing something simple?

Nicola 



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