[rt-users] allow a user to see all comments and replies in a ticket

[Ruslan Zakirov]

Hi,

One way is to add him as a watcher on the ticket: Ccs and AdminCcs.

On Mon, Jul 12, 2010 at 6:49 PM, Sabuj Pattanayek <sabujp at gmail.com> wrote:
> Hi,
>
> Is it possible to allow a specific user access to see all comments and
> replies within a ticket without giving special privileges for the
> entire queue? The alternative is to copy/paste or print the page to
> pdf and send to the user.
>
> Thanks,
> Sabuj
>
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-- 
Best regards, Ruslan.