[rt-users] RT 3.8.8 - Can a superuser reset a users password?

Ruslan Zakirov ruz at bestpractical.com
Thu Jul 15 05:35:26 EDT 2010


On Thu, Jul 15, 2010 at 12:10 PM, Patrick Okui <pokui at psg.com> wrote:
>
> On 10 Jul, 2010, at 11:17 PM, Kevin Falcone wrote:
>
>> On Fri, Jul 09, 2010 at 09:22:58PM -0500, Foggi, Nicola wrote:
>>>
>>>  So under 3.8.8 you need to know the old password for the user.  If a
>>> user forgets the
>>>  password, and an admin needs to reset it, it appears the admin has to
>>> also know the old
>>>  password (as when i left it blank it told me to enter my current
>>> password).
>>>
>>>  Maybe i'm missing something simple?
>>
>> It says "Your current password" not "The user's current password"
>
> Any objections to removing the word "current"[*]? I personally haven't had
> this problem, but it could reduce the confusion IMHO.

We would love to make it more obviouse. All of you who had this
confusion moment, just stop for a while and think what catched you
into thinking that it's user's password not yours.

Deleting current makes sense. Bolding "your"?

> --
> patrick
>
> [*] yes, I do know that for a local installation it's not hard.
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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>



-- 
Best regards, Ruslan.



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