[rt-users] root/password combination doesn't work for first time logon

Mike Johnson mike.johnson at nosm.ca
Thu Jul 22 14:13:33 EDT 2010


http://wiki.bestpractical.com/view/RecoverRootPassword

This is what I did when I was too lazy to search for what RT's root password
default is when you do a fresh install...

worked like a charm.

On Thu, Jul 22, 2010 at 2:01 PM, Max Bern <bernmax49 at yahoo.com> wrote:

>  Hi all,
>
> We recently made a *working* RT install on CentOS, everything is configured
> properly and we can get to the localhost/rt3 logon page. That's where the
> nightmares start. We have tried every user/password combination we can think
> of, but always cannot log in. root/password doesn't work, neither does the
> database user/pass combination work. If someone could please please help, I
> would be most appreciative, we need to get RT up and running TODAY.
>
> Thanks in advance,
>
> Max Bern
> Zuora Inc.
>
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson at nosm.ca
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