[rt-users] How to not create users in RT?

[Mark Jenks]

I have a queue setup that all Voicemails for a group of people get sent
to, and the deal with them as tickets.

 

I have it setup to create accounts and set passwords for non-domain
users already, but I cannot change the from address to be the same for
every voicemail.   So I am getting 1000's of users created on RT with
NPA-NXX-XXXX at domain.

 

Can I just not create those accounts if they are from @domain?    Pretty
much a ticket with no requestor?

 

----------------------------------------------------------------

Mark Jenks

Network Administrator

iod incorporated

mark.jenks at iodincorporated.com <mailto:mark.jenks at iodincorporated.com> 

920-406-3702

 


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