[rt-users] Configuration question

Steve Anderson steve.anderson at bipsolutions.com
Mon Jun 21 12:40:04 EDT 2010

If you take a look at the file docs/creating_external_custom_fields.pod, from the tarball, it should explain it.

perldoc docs/creating_external_custom_fields.pod

It's a way of using an external data source as the list you can select from for a custom field. The main example given is for listing the groups in RT as selectable values.

I'm using it for a tie into our Asset database (using DBI)

Steve Anderson

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kenneth Crocker
Sent: 21 June 2010 5:33 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Configuration question

To list,

I have 3.8.7 installed into production. I was looking at the Configuration->Tools-> System Configuration settings and noticed one I hadn't read anything about "CustomFieldValuesSource". What does this do or how is it used?


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