[rt-users] Blank lines in emails
mark.jenks at iodincorporated.com
Tue Jun 22 15:29:03 EDT 2010
I am seeing this too. Are you referring to the git stable, or the git
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jesse
Sent: Tuesday, June 22, 2010 1:10 PM
To: Alyssa Hardy
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Blank lines in emails
On Tue, Jun 22, 2010 at 10:04:17AM -0700, Alyssa Hardy wrote:
> One of my co-workers is complaining that they are seeing excessive
> lines in the emails they get from RT. I don't see any such thing on
> They use outlook. What's causing this, and how can I clean it up?
Outlook 2007 and up are...insanely broken in how they send the
text/plain parts of messages.
Can you pull the latest lib/RT/Interface/Email.pm from git and see if it
fixes things for you?
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
CONFIDENTIALITY NOTICE: The information contained in this email message, including any attachments, may be
privileged, confidential and otherwise protected from disclosure. If the reader of this message is not the
intended recipient, you are hereby notified that any use, dissemination, distribution or copying of this
message, including any attachments, is strictly prohibited. If you have received this email message in
error, please notify the sender by reply email and delete/destroy the email message, including attachments,
and any copies thereof. Although we have taken precautions to minimize the risk of transmitting viruses via
email and attachments thereto, we do not guarantee that either is virus-free, and we accept no liability for
any damages sustained as a result of any such viruses.
More information about the rt-users