[rt-users] RT::Authen::ExternalAuth - Update LDAP information

[Mike Peachey]

Kenneth Marshall wrote:
> On Fri, Jun 25, 2010 at 04:33:14PM +0200, Matthias Rieber wrote:


>> Is it possible to refresh the information that has been pulled from LDAP? 
>> For instance if employees move to another department or get a new phone 
>> number?

The information should be updated automatically each time the user logs
in. This includes, for example, whether the user is disabled or not;
when you set the user as disabled in your external source, it is only
applied at next login as the user information is checked and updated and
then login is blocked if the user is then considered disabled in RT.
-- 
Kind Regards,

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Mike Peachey, IT Systems Administrator
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England
http://www.jennic.com
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