[rt-users] RT Mobile for iPhone (Dustin Collins)

[Mark Fuller]

We use RT for all of our operations and a mobile interface would be great
we have users that do not have smart phones but still would be able to
handle basic things. We have RTFM in use as well and just for them to be
able to do some canned responses would be great and for those of us who
live RT 24 hrs a day a faster loading interface would just make our
interruptions easier to tolerate. I use an android so it is fine to use
but loading the pages thru even 3g can be painful at time especially long
tickets.


Mark

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jesse
Vincent
Sent: Monday, June 28, 2010 8:03 PM
To: John Bartelt
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT Mobile for iPhone (Dustin Collins)




> >As a first step, it would probably be easier to create a special
> >stylesheet to create the "illusion" of an app.
>
> Yes, my first thought was that a mobile stylesheet might make it
> easier to use RT on a mobile device.  It could be done on the server
> side, rather than the client (but then it's not an app you can sell).

It's not that hard to put together a reasonable mobile UI for RT,
especially if we start reasonably small.  That would have the advantage of
working on many platforms instead of just one.

How many of you need offline-ability for your mobile RT usage?

-Jesse