[rt-users] Query Builder not showing result - Email found in subject

[Michael Neuschafer]

Thanks,

Michael Neuschafer
PC Support Specialist
National Stores Inc.
(310) 436 - 2150


-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com] 
Sent: Monday, March 01, 2010 12:39 PM
To: Michael Neuschafer
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Query Builder not showing result - Email found in subject

You need:

(Queue = 'Help Desk Corp.' OR Queue = 'Projects - Corp.')
AND Created > '2010-02-14' AND Created < '2010-03-02'

On Mon, Mar 1, 2010 at 11:05 PM, Michael Neuschafer
<mneuschafer at nationalstoresinc.com> wrote:
> I am having a problem with query builder showing result for 2 queues.   I
> want to see ticket created for 2 queues and I get nothing.  Below is the
> example search.  Why is it showing no result?  And when I change the
> aggregator to OR it shows all ticket created even outside of the date
> ranges.
>
>
>
> Queue = 'Help Desk Corp.' AND Queue = 'Projects - Corp.' AND Created >
> '2010-02-14' AND Created < '2010-03-02'
>
>
>
> Michael Neuschafer
>
> PC Support Specialist
>
> National Stores Inc.
>
> (310) 436 - 2150
>
>
>
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-- 
Best regards, Ruslan.



E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the addressee (s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited.