[rt-users] Excluding Global Scripts/Actions from a queue

[Brumm, Torsten / Kuehne + Nagel / Ham MI-ID]

Hi,
Search for dirk papes deaktivate global scrips, they are doing what you need.

Torsten

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Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne



Von: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
An: RT-Users at lists.bestpractical.com <RT-Users at lists.bestpractical.com>
Gesendet: Wed Mar 03 16:37:18 2010
Betreff: [rt-users] Excluding Global Scripts/Actions from a queue

Greetings.

I would like to know if it's at all feasible to exclude an specific
queue from being assigned the global script/actions on RT

This is in order to avoid manual assignement of Script/Actions on a
per-queue basis to have this kind of behaviour, i have a lot of queues
and i would like to avoid this.


OTOH, I've searched on the list and didn't find any close answers to this.

Thanks in advance for any pointers and have a nice day.

-- 
------------------------------------
Julio C. Ortega
Coordinador Técnico y del Equipo de
Infraestructura
ONUVA | Integración de Sistemas
http://www.onuva.com


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