[rt-users] Filtering out Templates by Name

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Thu Mar 4 16:12:14 EST 2010


> On Thu, Mar 04, 2010 at 02:46:29PM -0500, Kevin Squire wrote:
>> I am currently revisiting the "Canned-Reply" idea.
>> http://wiki.bestpractical.com/view/CannedReplies
>
> Is there a reason to use this rather than the RTFM extension?
It's a much simpler system, but at this point it sounds like he
maybe should be using RTFM.



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