[rt-users] Rights management question

Fri Mar 5 11:24:31 EST 2010

Hi,

I'm having trouble with the right management in RT.

First
    I've installed RightsMatrix to manage Rights. (by the way, very useful
to get a better view on the rights system). I have seen that we can't manage
each custom field rights by Roles. The Roles Rights on CF can only be
granted in Global way? So am i missing something ?

Second
    Can i set a filter on the right Showticket?
For instance, i would grant some user too see only tickets created by
someone who has XXXX in his mail where XXXX is match by a Regex ?

Thanks

Charles
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100305/535bb854/attachment.htm>