[rt-users] "More about" box loads very slowly

[David X. Glover]

We're running RT 3.6.5* on MySQL 5.0.51a, and the "More about <User>" box on the ticket display page takes several seconds to load.

I've seen other people with this problem on the list, but never a solution.

Does anyone have any ideas about what this specific box is doing and why it's so slow?

Cheers.

*Yes, we acknowledge that it's out of date and we do have plans to upgrade, just not immediately.
-- 
David X. Glover
Department of Physics
University of Oxford
http://www.physics.ox.ac.uk/